We ship globally and aim to deliver most orders within 6–10 business days, depending on your location and the shipping service selected at checkout. Delivery times may vary slightly based on customs processing and local courier networks.

We currently ship to a growing number of countries including Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Philippines, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, the United Kingdom, and the United States.

If your order hasn’t arrived within the expected delivery window, please reach out to us so we can look into it.

If your parcel appears to be lost in transit, email us at support@notesrunning.com with your order number and we’ll work with the carrier to investigate and find the best resolution. 📦

We offer exchanges or store credit within 15 days of delivery, provided items are unworn, unwashed, and in original condition with tags and packaging. Due to the limited nature of our releases, we do not offer refunds unless an item is faulty or incorrect.

Email support@notesrunning.com with your order number and details, and our team will help resolve it.